Desktop Support Specialist
19 hours ago
This Desktop Technician position will focus on providing technical support for client operating systems, installing, troubleshooting, and repairing personal computer systems and other peripherals. The successful candidate will work in a group environment to identify, troubleshoot, and resolve customer issues, building and configuring laptops and desktops with Microsoft Windows 10, Outlook 365, and various stand-alone applications.
Key Responsibilities- Provide technical support for client operating systems, including Windows 10.
- Install, troubleshoot, and repair personal computer systems and other peripherals.
- Build and configure laptops and desktops with Microsoft Windows 10, Outlook 365, and various stand-alone applications.
- Work in a group environment to identify, troubleshoot, and resolve customer issues.
- Participate in meetings and engage with various groups across all pillars of IT to identify and test imaging solutions, issues encountered, and available desktop or laptop configuration.
- Coordinate warranty work with vendors on all supported systems.
- 2+ years of experience in Deskside support, building and configuring Windows units for internal customers.
- A+ and hardware troubleshooting skills are preferred.
US Tech Solutions is a Global staff augmentation firm providing a wide variety of talent on-demand and total workforce solutions.
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Desktop Support Specialist
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Desktop Support Specialist
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