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Sales Associate
2 months ago
About the Role:
The Sales Associate is a key member of our team, responsible for delivering exceptional customer service and driving sales growth. As a Sales Associate, you will be the face of J. Jill, providing a personalized shopping experience that exceeds our customers' expectations.
Key Responsibilities:
- Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Build strong relationships with customers, understanding their needs and preferences to make personalized product recommendations.
- Drive sales growth by effectively communicating product features, benefits, and promotions to customers.
- Maintain a high level of product knowledge, staying up-to-date on the latest fashion trends and J. Jill's product offerings.
- Contribute to visual merchandising efforts, ensuring the store environment is visually appealing and easy to navigate.
- Participate in operational excellence initiatives, supporting marketing, product processing, and replenishment efforts.
Requirements:
- Previous retail experience, preferably in a womens specialty environment.
- Excellent communication and interpersonal skills, with a passion for fashion and customer service.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting sales targets.
- Point of sale system experience and technical skills.
- Connections within the community a plus.
About J. Jill:
J. Jill is a premier omnichannel retailer and nationally recognized womens apparel brand, committed to delivering a unique and inspiring shopping experience. We value creativity, data-driven decision making, and a collaborative work environment. We are an equal opportunity employer, dedicated to diversity and inclusion in the workplace.