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Field Technician

2 months ago

Jacksonville, Florida, United States DISH Full time
About DISH

DISH is a leading provider of satellite television service, live-streaming, and on-demand programming. Our company has been reimagining the future of connectivity for over 40 years, with a focus on delivering exceptional customer experiences.

Job Summary

We are seeking a highly skilled Field Technician to join our team. As a Field Technician, you will be responsible for delivering TV and Smart Home solutions to our customers, providing exceptional customer service, and ensuring a seamless installation experience.

Key Responsibilities
  • Install and configure DISH TV and Smart Home systems in customers' homes
  • Provide exceptional customer service, addressing any issues or concerns
  • Work independently, with minimal supervision, to complete installations and meet productivity targets
  • Collaborate with other teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date with new technologies and products, and provide training to colleagues as needed
Requirements
  • High school diploma or equivalent required; technical degree or certification a plus
  • Valid driver's license and clean driving record
  • Ability to lift up to 70 pounds and work at heights
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and meet productivity targets
What We Offer
  • Competitive hourly rate
  • Opportunities for career advancement and professional growth
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) plan with company match
  • Tuition reimbursement and employee stock purchasing program
Why Join DISH?

At DISH, we value our employees and offer a dynamic work environment that promotes growth, innovation, and teamwork. We are committed to delivering exceptional customer experiences and making a positive impact in our communities.