Space Communication Specialist
17 hours ago
About RSC2, Inc.
RSC2, Inc. is a professional services company that provides expertise and support to various industries. Our team of experts is dedicated to delivering high-quality services that meet our clients' needs.
Job Description
We are seeking a highly skilled SATCOM Engineer to join our team in Frederick, MD. The successful candidate will be responsible for configuring, administering, managing, and ensuring the cyber security posture of PM Tactical Network iDirect Hubs located at Regional Hub Nodes via the iDirect Global Network Management System. This position requires strong knowledge of iDirect network architecture and experience with satellite communications systems.
Responsibilities
* Establish Teleport and RHN SATCOM services in accordance with Army Service Authorizations (ASAs), Satellite Access Authorizations (SAAs), Commercial Satellite Service Requests (CSSRs), and other documents authorizing use of GAIT iDirect satellite services.
* Respond to and assist the Government in interpreting Army Service Authorizations (ASAs), Satellite Access Authorizations (SAAs), Commercial Satellite Service Requests (CSSRs), and other documents authorizing use of GAIT iDirect satellite services.
* Provide troubleshooting assistance to remote terminal operators and accomplish Tier II support requirements of all Teleport and RHN systems and equipment.
* Use Strong analytical skills with the ability to examine system configurations for proper or improper configuration.
* Configure GAIT iDirect satellite Hub systems equipment to specifications by referring to mission configuration parameters;
* Configure, prepare, activate, and test GAIT iDirect satellite systems per service requests prior to start of any mission;
* Evaluate system performance issues including availability, utilization, throughput, and latency via the use of iBuilder, iMonitor, iSite, and other network management software;
* Correct deterioration or failure of any iDirect satellite network links that are causing degradation or loss of telecommunications service to the users;
* Comply with defined security policies and procedures;
* Monitor systems performance by observing monitoring and analysis tools, and perform troubleshooting of satellite remote terminal equipment problems;
* Inputting data into GAIT NSC tracking systems during dynamic mission loads;
* Support end users providing troubleshooting and issue resolution assistance in helpful responsive manner;
* Ensure customer satisfaction through the resolution of all issues and problems reported.
Requirements
* Secret clearance;
* 4-year degree in networking/telecommunications or applicable work experience can be used as a substitute;
* 4 years of relevant professional experience;
* SATCOM knowledge.
Work Environment
The selected candidate will work in Frederick, MD, and may be required to travel to work locations within the Continental United States (CONUS) and Outside Continental United States (OCONUS).
Salary
The estimated salary for this position is $88,000 - $110,000 annually. We offer a top-tier benefits package that includes medical, dental, vision, PTO, employer matching retirement plan, and more.
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