Customer Service Coach

1 week ago


Bensenville, Illinois, United States PNC Financial Services Group Full time
Role Overview

PNC Financial Services Group is a leading provider of retail banking services. As a Customer Service Coach, you will play a key role in delivering exceptional customer experiences and promoting financial wellbeing.

Key Responsibilities
  • Coach and mentor tellers to deliver outstanding customer service and improve financial wellbeing.
  • Educate customers on new technologies and products.
  • Identify opportunities to promote PNC's services and products.
Requirements
  • 1+ years of experience in retail banking or a related field.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a team environment.
Benefits
  • Competitive salary: $44,720.00 - $57,200.00 per year.
  • Ongoing training and development opportunities.
  • A comprehensive range of benefits, including medical, dental, and vision coverage.


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