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Front Desk Receptionist

2 months ago

Cullman, Alabama, United States True Dermatology Full time
Job Title: Front Desk Receptionist

We are seeking a highly skilled and organized Front Desk Receptionist to join our team at True Dermatology. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to our patients and ensuring the smooth operation of our front desk.

Key Responsibilities:
  • Greets and welcomes patients, registering new patients and updating existing patient demographics as needed.
  • Answers phone calls, directs calls as necessary, and maintains a polite and consistent manner using proper telephone etiquette.
  • Facilitates patient flow by notifying clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff.
  • Keeps office supplies stocked and monitors office equipment to ensure efficient operation.
  • Verifies patient health benefits with approved healthcare companies and sends out and receives medical records and referrals as needed.
  • Ensures a positive experience for each patient through excellent customer service practices.
Requirements:
  • High School Degree or equivalent completion.
  • 1-2 years of medical office experience preferred.
  • Excellent oral communication skills and ability to work well independently.
What We Offer:
  • Competitive salaries and benefits, including medical, dental, and vision insurance.
  • Short-term disability and life insurance, and many ancillary options.
  • 401k available after 90 days of hire.
  • Excellent growth and advancement opportunities.
  • Discounts on products and services.