Patient Advocate
5 days ago
The Patient Advocate serves as the primary point of contact for the identification, management, and resolution of assigned complaints, grievances, and requests communicated by and/or on behalf of the populations served by Sheppard Pratt.
Key Responsibilities- Engage with Patients and Families: The Patient Advocate engages with the patient/patient representative to assure protection of patient rights, facilitate communication between patients and staff, educate patients (or secure appropriate resources to do so) on the topic of their concern so that matters are resolved in a timely manner in accordance with regulatory requirements.
- Manage Complaints and Grievances: The Patient Advocate serves as the primary point of contact for the identification, management, and resolution of assigned complaints, grievances, and requests.
- Education and Experience: Work requires comprehensive knowledge of health care administration and its governing laws and effective oral and written communication skills - acquired through Master's degree in clinical psychology, counseling, nursing, or related health services field of study. Applicants with a Bachelors degree will be considered eligible provided that they have demonstrated experience in healthcare advocacy and/or clinical role.
- Knowledge and Skills: Work requires 3-5 years of hospital experience in order to gain comprehensive knowledge of clinical documentation requirements; knowledge of the law regulations pertaining to patients' rights; general knowledge in the requirements and review processes of TJC, CMS, and state regulatory agencies; demonstrated experience in researching and preparing for audits/reviews. Broad knowledge of treatment of psychiatric populations preferred.
- Four 10-hour shifts (9a-7p) with weekend rotation (approx. 1 per month)
- If interested, working weekends and 2 additional weekdays will also be considered
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Cannabis Industry Professional
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Elkridge, Maryland, United States Verano Holdings, LLC Full timeJob SummaryThe Cannabis Advisor is a key member of our team at Verano Holdings, LLC, responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management.Essential Duties and ResponsibilitiesCustomer Service: Possess a positive attitude while greeting customers and patients, and be an...
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Cannabis Industry Professional
3 days ago
Elkridge, Maryland, United States Verano Holdings, LLC Full timeJob SummaryThe Cannabis Advisor is a key member of our team at Verano Holdings, LLC, responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management.Essential Duties and ResponsibilitiesCustomer Service: Possess a positive attitude while greeting customers and patients, and be an...
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Patient Advocate
3 weeks ago
Elkridge, United States Sheppard Pratt Full timeGeneral Summary:The Patient Advocate serves as the primary point of contact for the identification, management, and resolution of assigned complaints, grievances, and requests communicated by and/or on behalf of the populations served by Sheppard Pratt. The Patient Advocate engages with the patient/patient representative to assure protection of patient...
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Cannabis Advisor
1 week ago
Elkridge, United States Verano Holdings, LLC Full timeJob Summary The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Essential Duties and Responsibilities Possess a positive attitude while greeting customers and patients. Be an advocate of cannabis customer care. Help customers and patients navigate...
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Elkridge, MD, United States Kaiser Full timeThis position is eligible for a $9,000 sign on bonus! Job Summary: For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve his/her optimal level of independence, and enhance...