Customer Experience Ambassador

1 week ago


Miami, United States The 305 Project Full time
About The 305 Project

We are a dynamic team of motivated individuals, expanding into new markets to meet the ever-growing demands of our client portfolio. Our adaptive, solution-oriented, and progressive approach sets us apart from competitors.

Job Title: Customer Experience Associate

This role is a critical part of our team, representing our clients to their potential customer bases. As a Customer Experience Associate, you will have the opportunity to leave a lasting impact on our clients' brands.

Key Responsibilities:
  • Provide exceptional customer experiences for new customers, creating long-lasting positive memories associated with our clients' brands.
  • Work directly with customers to problem-solve or answer inquiries, think critically, and communicate kindly with customers and teammates.
  • Identify opportunities for improved customer experience and create lasting relationships.
Requirements:
  • A sense of humor and a personable, professional collaborative attitude.
  • Strong communication skills and a growth mindset towards making mistakes and development.
  • Honesty and commitment to delivering exceptional results.
  • Excellent customer service and acquisition presence.
  • Ability to travel to the office every morning.
What We Offer:
  • Daily performance recognition and weekly performance bonuses.
  • Weekly team nights across Miami, including activities like taco night, wings, beach volleyball, and trivia night.
  • Daily communication development and tickets to sports events.
  • A personal development mentor and travel opportunities nationally and internationally.
What's Next:

If you're a new graduate or career changer considering a career in sales and marketing, we encourage you to apply. Our team looks forward to speaking with you.



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