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Host/Hostess with Excellent Customer Service

2 weeks ago

Manhattan Beach, California, United States Hofman Hospitality Group Full time
About This Job

Hofman Hospitality Group is hiring a Host/Hostess with Excellent Customer Service to join our front-of-house team. As a Host/Hostess, you will be responsible for greeting guests, managing reservations, and ensuring a smooth dining experience.

This is an excellent opportunity for someone who is passionate about delivering outstanding customer experiences and has a strong desire to work in a fast-paced environment. If you are a team player with excellent communication skills, we encourage you to apply.

  • About the Role:
  • Greet and seat guests promptly and efficiently
  • Manage reservations and waitlists
  • Assist servers with taking orders and delivering food
  • Maintain accurate records of guest information and wait times

Responsibilities

  • Guest Interaction:
  • Welcome and acknowledge guests as they arrive, ensuring a warm and inviting atmosphere
  • Assist guests with menu inquiries and make recommendations when needed
  • Foster a positive and respectful environment by being attentive and responsive to guest needs

Requirements

  • Essential Qualifications:
  • Excellent verbal and written communication skills
  • Ability to remain calm and composed under pressure
  • Basic mathematical skills and ability to handle cash transactions
  • Knowledge of food and beverage preparation and presentation

Benefits

  • Why Work with Us:
  • Opportunity to work in a dynamic and growing hospitality company
  • Competitive hourly rate and opportunities for advancement
  • A supportive team environment that fosters growth and development