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Guest Relations Specialist
2 months ago
Guest Loyalty Specialist Position at Sonic Automotive
Sonic Automotive is a dynamic player in the automotive sector, dedicated to delivering outstanding customer interactions and promoting professional development for its team members.
- Oversee customer satisfaction following vehicle purchases
- Ensure clients are content and inclined to recommend Sonic Automotive
- Serve as the primary liaison for customers
- Address customer inquiries and resolve issues efficiently
- Facilitate effective communication with sales and service teams
- Organize appointments and welcome customers
- Verify that repairs align with company standards
- Foster a culture of superior communication
Qualifications:
- Proven customer service expertise
- Experience in resolving issues
- Integrity and transparency
- Desire to learn and take initiative
- Recognize and celebrate achievements, regardless of size
Perks:
- $42k base salary with potential bonuses
- Comprehensive Health, Dental, and Vision Insurance
- 401k plan with company contributions
- Paid time off
- Opportunities for leadership and personal growth programs
All information will be treated confidentially in accordance with EEO guidelines.