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Guest Relations Specialist

2 months ago


Cary, North Carolina, United States Sonic Automotive Full time

Guest Loyalty Specialist Position at Sonic Automotive

Sonic Automotive is a dynamic player in the automotive sector, dedicated to delivering outstanding customer interactions and promoting professional development for its team members.

  • Oversee customer satisfaction following vehicle purchases
  • Ensure clients are content and inclined to recommend Sonic Automotive
  • Serve as the primary liaison for customers
  • Address customer inquiries and resolve issues efficiently
  • Facilitate effective communication with sales and service teams
  • Organize appointments and welcome customers
  • Verify that repairs align with company standards
  • Foster a culture of superior communication

Qualifications:

  • Proven customer service expertise
  • Experience in resolving issues
  • Integrity and transparency
  • Desire to learn and take initiative
  • Recognize and celebrate achievements, regardless of size

Perks:

  • $42k base salary with potential bonuses
  • Comprehensive Health, Dental, and Vision Insurance
  • 401k plan with company contributions
  • Paid time off
  • Opportunities for leadership and personal growth programs

All information will be treated confidentially in accordance with EEO guidelines.