Customer Service Specialist
5 days ago
Overview
Closet Factory, a company based in Bethel, CT, seeks a detail-oriented and organized individual to join its team as a Customer Service Representative. The ideal candidate will possess excellent communication skills, be able to multitask effectively, and have a strong analytical mindset.
Salary and Job Type
The salary for this position is $18-22 per hour, with a full-time schedule from Monday to Friday (8:00 AM to 4:00 PM) and occasional Saturdays (10:00 AM to 3:00 PM). Benefits include health insurance, paid time off, 401K, bonus pay, and holiday pay.
Job Description
As a Customer Service Representative at Closet Factory, you will be responsible for handling customer inquiries, processing payments, maintaining customer databases, and collaborating across departments to ensure seamless service delivery. This role requires strong problem-solving skills, the ability to work independently, and effective communication with customers and colleagues.
Requirements
- Detailed-oriented, organized, consistent, dependable, and honest approach to work
- Analytical/data-driven mindset; good with numbers and spreadsheets; experience working with computers
- Focused on timelines, deliverables, and client satisfaction
- Enthusiastic about learning new skills and software systems
- Comfortable working independently, interacting with other team members virtually via email or chat
Benefits
Closet Factory offers a comprehensive benefits package, including:
- Health insurance
- Paid time off
- 401K
- Bonus pay
- Holiday pay
About Us
Closet Factory is a fast-paced office environment where no two days are the same. We value creativity, innovation, dedication, and discipline in our team members. If you are a motivated and results-driven individual looking for a challenging and rewarding opportunity, please apply.
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