Seasonal Sales Support Associate

3 weeks ago


Santa Clara, California, United States Richemont Full time

At Richemont, we strive to create a diverse and inclusive work environment where talent from various backgrounds can thrive. Our goal is to deliver excellence through creativity and knowledge.

Job Summary
As a Seasonal Sales Support Associate, you will play a crucial role in achieving individual sales objectives and developing strong relationships with customers. Your primary responsibilities will include:
  • Achieving preset sales targets by providing exceptional customer service and product knowledge.
  • Developing a network of clients and consistently adding new information to enhance boutique relationships and sales.
  • Maintaining a strong understanding of our various collections and providing outstanding customer service.
  • Developing a working knowledge of simple pen repair and after-sales service techniques.
  • Maintaining the aesthetic quality of the store.
Requirements
  • Previous experience in retail sales, preferably in jewelry or high-end luxury products.
  • Strong understanding of customer service needs and customer priorities, with the ability to establish and maintain effective relationships.
  • Excellent interpersonal, communication, and computer skills.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously.
  • Bilingual English/Mandarin preferred.
Physical Requirements
  • Standing on the sales floor for 90% of the workday.
  • Reaching to access product stored within cabinets or on shelves.
  • Bending to access product stored within cabinets.
  • Occasional need to use a ladder to reach product.
  • Unpacking and/or lifting of large boxes that contain product.
What We Offer
  • A generous compensation and benefits package for eligible employees.
  • The opportunity to work with a leading luxury brand.


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