Account Support Specialist

3 weeks ago


Rock Hill, South Carolina, United States Founders Federal Credit Union Full time
Job Summary

Founders Federal Credit Union is seeking a skilled and detail-oriented Account Support Specialist to join our team. This role involves handling account-related inquiries, resolving issues, and providing exceptional customer service to our members.

About the Position:

  • Respond to member inquiries regarding accounts, transactions, and other financial matters.
  • Analyze and resolve complex account-related issues, utilizing problem-solving skills and knowledge of credit union products and services.
  • Assist members with account maintenance, order checks, mail forms, send applications, and troubleshoot any issues related to our services.
  • Maintain up-to-date knowledge of credit union products, services, and procedures to provide accurate information to members.
  • Collaborate with team members to ensure seamless communication and effective issue resolution.

Responsibilities:

  • Handle inbound calls, responding to member inquiries and resolving issues in a timely and professional manner.
  • Analyze and resolve complex account-related issues, utilizing problem-solving skills and knowledge of credit union products and services.
  • Assist members with account maintenance, order checks, mail forms, send applications, and troubleshoot any issues related to our services.
  • Maintain up-to-date knowledge of credit union products, services, and procedures to provide accurate information to members.
  • Collaborate with team members to ensure seamless communication and effective issue resolution.

Requirements:

  • Bachelor's degree or equivalent experience in a related field.
  • Minimum 1 year of customer service experience, preferably in a financial institution or credit union.
  • Strong analytical, problem-solving, and communication skills.


  • Rock Hill, South Carolina, United States Sysco Full time

    Job OverviewSysco is a leading provider of food and beverage products to the foodservice industry. We are seeking an Account Development Specialist to join our team in the New London & Mystic Area.


  • Rock Hill, South Carolina, United States Family Trust Federal Credit Union Full time

    Job DescriptionWe are seeking a highly motivated and organized individual to fill the position of Member Support Specialist at Family Trust Federal Credit Union.Key Responsibilities:Respond to incoming member calls, emails, and chats in a timely and professional manner.Process requests for account services, including stop payments and loan payments.Assist...


  • Rock Hill, South Carolina, United States Family Trust Federal Credit Union Full time

    Job Description: Customer Support Specialist - Electronic ChannelsFamily Trust Federal Credit Union is seeking a Customer Support Specialist - Electronic Channels to provide top-notch support to our members via phone and internet. This role requires a strong understanding of credit union products and services, as well as excellent communication and...


  • Rock Hill, South Carolina, United States Adecco US, Inc. Full time

    Join our team of experts as a Loan Support Specialist in Rock Hill, SC!We're looking for individuals who can provide exceptional customer service and support in a fast-paced environment. As a Loan Support Specialist, you'll be responsible for taking and investigating loan applications, preparing loan documents for closing, breaking down loan files, and...


  • Rock Hill, South Carolina, United States State of South Carolina Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Clinical Support Specialist to join our team. This individual will be responsible for managing administrative, clinical, and clerical tasks in support of our Health Services team.


  • Rock Hill, South Carolina, United States Homewatch CareGivers of Rock Hill Full time

    Job OpportunityHomewatch CareGivers of Rock Hill is hiring an Overnight Support Specialist to provide care and companionship to seniors in their homes. This is a rewarding opportunity to make a difference in someone's life and promote independence and dignity.Responsibilities:Support with daily living activities, such as meal preparation, personal care, and...


  • Rock Hill, South Carolina, United States Global Help Desk Services, Inc. Full time

    Job Title: Technical Support SpecialistAbout Global Help Desk Services, Inc.We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our goal is to provide exceptional service to our customers through phone, web portal, email, and CHAT support channels. We...


  • Rock Hill, South Carolina, United States Global Help Desk Services, Inc. Full time

    Global Help Desk Services, Inc. is seeking a Multilingual IT Support Specialist to join our team.About the RoleThis is a technical support position that requires strong troubleshooting skills and excellent documentation abilities.The ideal candidate will have previous help desk experience, desktop experience, or network administration experience with at...


  • Rock Hill, South Carolina, United States Insight Global Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at Insight Global. This role involves providing expert-level technical support for all hardware and software issues, ensuring seamless operation of our information technology systems and servers.Key Responsibilities:Investigate and troubleshoot complex technical issues...


  • Rock Hill, South Carolina, United States Family Trust Federal Credit Union Full time

    Job DescriptionAs a Member Support Specialist at Family Trust Federal Credit Union, you will play a critical role in delivering exceptional member experiences and driving business growth. This is an exciting opportunity to join a dynamic team and contribute to the success of our organization.ResponsibilitiesGreet members in a courteous and professional...


  • Rock Hill, South Carolina, United States Walmart Full time

    Job OverviewAs a Sales Floor Support Specialist, you will play a key role in providing exceptional customer service and creating a positive shopping experience for our customers.You will work closely with other team members to ensure that the sales floor is well-stocked, organized, and visually appealing.This is an excellent opportunity to develop your...


  • Rock Hill, South Carolina, United States Enterprise Mobility Inc Full time

    ResponsibilitiesTake incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendorsManage outgoing calls for callback management, A/Rs and miscellaneous calls as assignedProvide a high level of customer service by...


  • Rock Hill, South Carolina, United States Wyndy LLC Full time

    Child Transport Support SpecialistWe are seeking a reliable and responsible individual to support the transportation of an elementary student.Job Overview:This is a part-time position that requires punctuality and excellent communication skillsThe ideal candidate must possess a valid driver's license and a passion for helping othersThe successful candidate...


  • Rock Hill, South Carolina, United States Adecco US, Inc. Full time

    Join our team as a Sales and Customer Support Specialist in Rock Hill, SC. In this role, you will be the primary point of contact for customers, responding to inquiries, resolving issues, and promoting our services.We are looking for a highly motivated individual with excellent communication skills, a strong work ethic, and a passion for delivering...


  • Rock Hill, South Carolina, United States Global Help Desk Services, Inc. Full time

    Global Help Desk Services, Inc. is a growing technical help desk outsourcer dedicated to delivering exceptional service and building strong relationships with our customers.Job Summary:We are seeking a highly skilled Bilingual Technical Support Specialist to join our team. This role requires proficiency in troubleshooting complex technical issues, providing...


  • Rock Hill, South Carolina, United States Global Help Desk Services, Inc. Full time

    We are seeking a mature, honest IT professional with great soft skills to join our team as a Technical Support Specialist at Global Help Desk Services, Inc.This role entails resolving support issues to decrease downtime for customers, providing excellent documentation skills in call-tracking systems, and possessing strong troubleshooting skills due to the...

  • Accounting Manager

    1 day ago


    Rock Hill, South Carolina, United States BeaconMedaes Full time

    Key ResponsibilitiesThis role encompasses various responsibilities including:* General accounting and reporting, ensuring timely and accurate completion of tasks* Oversight of accounts payable and accounts receivable, ensuring efficient processing and resolution of discrepancies* Coordination of process improvement initiatives, aiming to optimize accounting...


  • Rock Hill, South Carolina, United States Family Trust Federal Credit Union Full time

    About the Role:Family Trust Federal Credit Union is seeking a skilled Electronic Branch Representative to join our team. As an Electronic Branch Representative, you will play a vital role in delivering exceptional member service through various electronic channels, including phone and internet.Your Key Responsibilities:Respond to member inquiries and resolve...


  • Rock Hill, South Carolina, United States Paquette Mancarella & Company, LLC Full time

    Senior Accountant Position AvailablePrioritizing your next career move? Consider joining our dynamic public accounting firm as a senior accountant! We're looking for an experienced professional with 4-10 years of experience to lead our team and help us grow.Key Skills and Qualifications:CPA licenseExperience with financial statement preparation and...


  • Rock Hill, South Carolina, United States American Red Cross Full time

    **About the American Red Cross**The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and blood donations. We are committed to the diversity of our workforce and deliver our programs and services in a culturally competent manner.**Job Summary**We are seeking a Senior Quality Assurance Specialist to join...