Guest Advocate

3 weeks ago


Abingdon, Maryland, United States Target Full time

About the Role

We are seeking a skilled Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our guests, and promoting our products and services.

Key Responsibilities

  • Provide personalized service to guests, responding to their needs and concerns in a timely and professional manner.
  • Work efficiently to minimize guest wait time while maintaining guest service, accuracy, and quality.
  • Be knowledgeable about our products and services, and be able to communicate their benefits to guests.
  • Assist guests with returns, exchanges, and other issues, and resolve problems in a fair and courteous manner.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
  • Participate in ongoing training and development to improve skills and knowledge.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Knowledge of our products and services, and ability to communicate their benefits to guests.
  • Ability to work collaboratively with other team members.
  • Basic math skills and accuracy with handling cash and operating a cash register.

What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.


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