Customer Service Ambassador

1 week ago


Nevada, United States Integrity Voice Solutions Full time
Customer Service Representative Job Description

We are seeking a skilled Customer Service Representative to join our team at Integrity Voice Solutions. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients.

Key Responsibilities:

  • Handle inbound and outbound customer calls in a professional manner
  • Assist customers with product inquiries, order processing, and issue resolution
  • Utilize upselling techniques to promote additional products or services
  • Maintain accurate customer records through data entry
  • Communicate effectively with customers to ensure satisfaction
  • Demonstrate phone etiquette and active listening skills

Requirements:

  • Fluency in English and Spanish is required (Bilingual/Multilingual)
  • Proven experience in customer service or sales is a plus
  • Strong data entry skills with attention to detail
  • Ability to effectively communicate with customers
  • Familiarity with outbound calling procedures
  • Proficiency in using CRM software is advantageous

As an Independent Contractor:

  • You will have the flexibility to set your own schedule
  • You will maintain independence and autonomy
  • Contract payments will be calculated based on hours of service you provided
  • You will keep all of your own tips
  • You will be eligible for mileage reimbursement

We look forward to hearing from you. This is a contract position with competitive compensation and opportunities for career growth. If you meet the requirements and are passionate about delivering top-notch customer service, we encourage you to apply.


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