Regional Network Administrator

Tioga Downs Casino Resort is seeking a highly skilled Regional Network Administrator to join our IT team. As a key member of our team, you will be responsible for planning, coordinating, and overseeing all activities related to the design, development, and implementation of company network systems and applications.

• Configure, maintain, and support companywide network systems, including switches, routers, firewalls, and wireless LAN controllers in a MS Active Directory environment.
• Analyze business requirements to identify and implement network configurations that improve business processes.
• Assist with defining and implementing IT policies, procedures, and best practices.
• Provide excellent guest service while actively supporting the company culture of creating a fun and entertaining experience for internal and external guests.
• Design, develop, analyze, and document computer systems network hardware to meet user and business needs.
• System analysis of network hardware/software environment to determine business specifications.
• Program Network Operating Systems for tuning, configuration, monitoring, and administration.
• Enforce and monitor security policies and procedures for network applications.
• Develops and maintains installation, configuration, and best practice procedures for computer network services.
• Plan, manage, and document network cabling, racks, and terminations for MDF/IDFs.
• Review and analyze existing network effectiveness and efficiency, develop strategies for improving these systems.
• Setup and troubleshoot LAN, WAN, Firewall, and Wireless services, companywide.
• Maintain and audit network access controls and devices.
• Ensure networking systems maintain compliance to PCI Standards.
• Keeps current with latest technology and best practices.
• Work with Systems and Application Administrators as well as IT Specialists to install, troubleshoot, and support business needs.
• Assist and execute physical solutions where necessary for the overall success and continuity of IT services provided companywide.
• Maintain all system hardware/software and install and perform regular maintenance on all software and associate ancillary equipment. Manage all hardware and software throughout the company.
• On Call rotation.
• Indirect supervision of network users.

• High school diploma or GED required.
• Bachelor of Science in IT Network Administration from a four-year college or university preferred.
• Four to eight years related work experience, preferably in Casino, Hospitality, and/or Banking or Entertainment industry or other high volume, complex, demanding customer-oriented IT environment.
• Minimum of four (4) years' experience working with, and supporting enterprise networks and environments, including: Routing, Switching, Firewalls, Wireless LAN Controllers, WANs, VMware in a MS Active Directory environment.
• Strong technical knowledge of current network hardware, protocols, and standards, including switches, routers, and firewalls in a PCI compliant environment.
• Excellent interpersonal skills as well as excellent written and oral communication skills.
• Ability to read, analyze, and interpret documents, such as technical journal, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Current CCNA or CCNP certification highly preferred.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to talk and hear. The associate is also regularly required to stand, walk, sit, and use hand to finger, handle or feel objects, tools, or controls. The associate is occasionally required to reach with hands and arms, and to sit, climb, or balance, and stoop, kneel, crouch, or crawl. The associate must frequently lift and/or move up to twenty-five pounds, must occasionally lift and/or move up to fifty pounds, and must infrequently lift and/or move up to one hundred pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate is frequently required to risk danger of electrical shock and/or radiation (from computers). The noise level in the work environment is usually moderate. When on the project floor, the noise level increases to loud.

The Network Administrator is responsible for the strict adherence to the Information Technology department compliance policies, internal control procedures, New York Gaming Commission control specifications, and the Casino's policies and procedures.