Healthcare Support Specialist

7 days ago


Honolulu, Hawaii, United States UHA Full time

Join UHA's team as a Healthcare Support Specialist and make a real difference in people's lives. In this role, you'll provide exceptional customer service, answer questions, and resolve issues related to healthcare services.

Job Summary

This is a full-time, non-exempt position that requires strong communication and problem-solving skills. You'll work closely with customers, providers, and other stakeholders to ensure seamless delivery of healthcare services.

Duties and Responsibilities
  • Answer customer inquiries and provide accurate information about healthcare services.
  • Resolve customer complaints and concerns in a fair and efficient way.
  • Work collaboratively with providers to ensure smooth communication and coordination of care.
  • Maintain accurate records of customer interactions.
Requirements

To succeed in this role, you'll need:

  • A high school diploma or equivalent.
  • A minimum of six months of work experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • The ability to work in a fast-paced environment and multitask effectively.
Compensation and Benefits

We offer competitive compensation and a comprehensive benefits package, including:

  • A salary range of $38,000 - $55,000 per year.
  • 100% paid medical insurance for you and your family.
  • 20 days of paid personal time off during your first year.
  • A chance to work from home with manager approval.
About UHA

UHA is an equal opportunity employer committed to delivering exceptional healthcare services to our customers. We value diversity, inclusion, and teamwork in our workplace.



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