Installation Technician
4 weeks ago
As an In-Home Installation Technician at Best Buy, you will be responsible for delivering, installing, integrating, and troubleshooting technology products in customers' homes. This role requires strong communication and problem-solving skills to provide a seamless customer experience.
Key Responsibilities- Deliver and install technology products, including home theater systems, computing devices, and smart home devices
- Provide technical support and troubleshooting services to customers
- Partner with other Geek Squad Agents and service partners to drive performance and meet Best Buy's strategy and initiatives
- Manage inventory and vehicle maintenance, process paperwork and payment, and provide feedback and training opportunities
- Must be at least 21 years old
- Must have a current, valid driver's license and maintain a driving record that meets Best Buy's safety standards
- Ability to lift up to 75 pounds with or without reasonable accommodation and up to 150 pounds as part of a team with or without reasonable accommodation
- Ability to lift up to 250 pounds as part of a team with the support of tools such as harnesses or lifts
- 6 months of consumer electronics delivery, installation, integration, and troubleshooting experience
- 6 months of customer service experience
- 6 months of experience in installation, integration, and troubleshooting of advanced or complex consumer electronics products
Best Buy is committed to enriching lives through technology. We bring this to life every day by humanizing and personalizing tech solutions for every stage of life. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
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