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Retail Floor Associate

2 months ago


Woodbridge, Virginia, United States Floor & Decor Full time
Job Overview

Floor & Decor is seeking a highly motivated and customer-focused individual to join our team as a Cashier. As a Cashier, you will be the first and last point of contact for our customers, providing exceptional service and ensuring a seamless shopping experience.

Key Responsibilities
  • Greet and Assist Customers
    • Provide a warm and welcoming greeting to every customer
    • Assist customers with finding products and answering questions
    • Offer recommendations and suggestions to enhance the customer's shopping experience
  • Process Transactions
    • Operate the point of sale (POS) system with accuracy and efficiency
    • Process customer refunds and exchanges according to established guidelines
    • Open and close registers as needed
  • Maintain a Clean and Organized Store Environment
    • Restock shelves and merchandise as needed
    • Keep the sales floor and backroom areas clean and organized
    • Ensure that all products are properly tagged and displayed
  • Meet Sales and Customer Service Goals
    • Meet or exceed sales targets and customer service metrics
    • Provide exceptional customer service and resolve customer complaints in a timely and professional manner
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • Previous customer service or sales experience preferred
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and multitask
    • Basic math skills and accuracy with handling cash and operating a POS system
  • Physical Demands
    • Ability to stand for long periods of time and move around the store
    • Ability to lift up to 25 pounds and bend, stoop, and reach as needed
What We Offer
  • Competitive Pay and Benefits
    • Competitive hourly wage and opportunities for advancement
    • Medical, dental, and vision insurance
    • 401(k) plan with company match
  • Opportunities for Growth and Development
    • Training and development programs to help you succeed in your role
    • Opportunities for advancement and career growth within the company
Equal Employment Opportunity

Floor & Decor is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all associates and applicants.