Retail Sales Specialist

6 days ago

Pigeon Forge, United States Nike Full time
Nike Retail Job Description
At Nike, we're passionate about empowering athletes and helping them achieve their goals. As a Retail Associate, you'll be the face of our brand, delivering exceptional customer experiences that inspire and motivate.

About Us:
Nike is more than just a sports brand - we're a movement that celebrates creativity, innovation, and self-expression. Our mission is to bring inspiration and innovation to every athlete in the world, regardless of their background or ability.

Your Role:
As a Retail Associate, you'll play a critical part in bringing this mission to life. You'll work closely with your team to deliver outstanding customer service, drive sales growth, and create engaging store experiences that leave a lasting impression.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues promptly and professionally.
  • Drive sales growth by identifying opportunities to upsell and cross-sell products, and maintaining a thorough knowledge of our product range.
  • Contribute to the creation of engaging store displays and visual merchandising, ensuring that our stores look and feel fresh and exciting.
  • Maintain accurate inventory records, processing returns and exchanges efficiently and effectively.
  • Promote and sell Nike products and services, using your knowledge and passion to build strong relationships with customers.

Requirements:
  • You must be at least 18 years old (U.S).
  • Flexibility to work nights, weekends, and holidays based on store needs.
  • Able to lift up to 50 pounds and stand for long periods of time with or without reasonable accommodations.
  • Demonstrated enthusiasm, energy, and passion for delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.

Benefits:
  • Competitive hourly rate: $16.00 per hour.
  • Discounts for you and your family from Nike, Converse, and Jordan up to 50% off.
  • Accrued paid time off and holiday pay.
  • Eligibility for the 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits after 12 months of continuous employment.
  • The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP).
  • Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates.

Culture:
At Nike, we believe that everyone should have the chance to be an athlete. That's why we're committed to creating an inclusive culture where all employees can grow, learn, and thrive. If you're passionate about delivering exceptional customer experiences and driving business results, we want to hear from you.

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