Shift Leader

4 weeks ago


Ames, Iowa, United States Insomnia Cookies Full time

As a Shift Leader at Insomnia Cookies, you will be the driving force behind a successful bakery shift. You will be responsible for predicting business flow, building orders, suggestive selling, baking, and interacting with customers. Your hands-on leadership style will also involve taking pride in knowing that your expertise contributes to a productive and fun night for your store. Some of our sweet Shift Leader perks include flexible part-time work schedules, paid vacation and sick time off, interactive training & mentorship, pet insurance for your furry loved ones, job stability with a rapidly growing and reputable company, achievable growth/promotion opportunities, and employee discount and FREE cookies with every shift. Your responsibilities will include providing incredible customer service and quality products to all of our guests, supporting store leadership by maintaining operations during your shift, prioritizing and delegating tasks for baking, cashiering, packaging, and cleaning, and providing a safe, clean, working environment for our guests and staff. We are looking for candidates with at least 1 year of working experience in a customer service focused role, point of sales systems experience, outstanding communication, time management, and people skills, and the ability to lead-by-example and motivate others. If you are a motivated and detail-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.


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