Data Governance Analyst, Data Quality Specialist

4 days ago

Bethesda, Maryland, United States Cytek Biosciences Full time
Cytek Biosciences Job Description

The Data Governance Analyst will play a pivotal role in ensuring the accuracy, completeness, and consistency of our organization's customer data within CRM and ERP systems.

Key Responsibilities:

  • Clean and organize customer data from various sources to ensure data accuracy, consistency, and integrity.
  • Act as the gatekeeper for all teams requesting account creation within the sales CRM system and manage consistency of data within the ERP system.
  • Perform exploratory data analysis to identify data inconsistencies, patterns, trends, and correlations in large data sets.
  • Collaborate with teams to implement data management strategies and validation mechanisms to ensure data accuracy and integrity.
  • Support the identification and resolution of data anomalies, working closely with stakeholders to address issues promptly.
  • Extract reliable data from various data sources to identify key insights and opportunities/challenges for our clients.
  • Manage hierarchical details surrounding contacts, locations, and accounts.
  • Conduct ad hoc analyses to answer specific business questions and provide accurate and actionable recommendations.
  • Create nomenclature rules for consistent and clean data creation.
  • Communicate effectively with teams and stakeholders to convey data quality issues and recommended solutions.
  • Contribute to the design and implementation of data entry processes to enhance precision and efficiency.
  • Accurately identify new and innovative data that can be used to improve existing models and processes.

Requirements and Qualifications:

  • Bachelor's degree in a related discipline.
  • 3+ years of data analytics experience; leading multiple projects of various scope/complexity from initiation to close out, with data quality as a focus.
  • Exceptional data expertise in all aspects of data analysis, insights creation, and visualization.
  • Advanced skills in CRM and ERP systems.
  • Strong flexibility to work with a variety of application development applications.
  • Exceptional organizational skills, detail-oriented, adaptive, and strong client-focused mindset.
  • Excellent proficiency with Microsoft Office Programs (Outlook, Word, Excel, PowerPoint).
  • Ability to manage a variety of tasks with tight timelines.
  • Excellent quantitative, analytical, written, and oral communication skills.
  • Comfortable navigating through ambiguity and crafting solutions without a defined guideline.
  • Strong work ethic and highly developed problem-solving skills.
  • Enjoy working under time constraints and ability to excel under pressure.

Cytek Biosciences is an Equal Opportunity Employer

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