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Retail Store Director

2 months ago


Barre, Vermont, United States T-Mobile Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at T-Mobile. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Manage and Develop a High-Performing Team
    • Recruit, train, and develop a team of sales professionals who are experts in wireless solutions
    • Provide coaching and feedback to ensure team members are meeting sales goals and providing exceptional customer service
  • Drive Sales Growth and Customer Satisfaction
    • Develop and implement sales strategies to drive revenue growth and improve customer satisfaction
    • Monitor and analyze sales data to identify trends and areas for improvement
  • Ensure Operational Excellence
    • Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and store appearance
    • Ensure that the store is meeting or exceeding sales goals and customer satisfaction targets
Requirements
  • 3+ years of retail management experience, preferably in the wireless industry
  • Proven track record of driving sales growth and improving customer satisfaction
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities