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Store Operations Manager

2 months ago


Halethorpe, Maryland, United States Fisher Auto Parts Full time
About the Role

Fisher Auto Parts is seeking a highly skilled and experienced Store Manager to lead our retail operations. As a key member of our team, you will be responsible for driving business growth, improving customer satisfaction, and ensuring the overall success of our stores.

Key Responsibilities
  • Business Growth: Develop and implement strategies to increase sales, improve market share, and drive profitability.
  • Customer Satisfaction: Foster a positive customer experience by ensuring excellent customer service, resolving issues promptly, and maintaining a clean and well-organized store environment.
  • Store Operations: Oversee daily store operations, including inventory management, merchandising, and visual displays.
  • Team Leadership: Lead, motivate, and develop a high-performing team of sales associates, ensuring they have the necessary skills and knowledge to succeed.
  • Financial Management: Manage store budgets, forecasts, and financial reports to ensure accurate financial planning and decision-making.
  • Compliance and Risk Management: Ensure compliance with company policies, procedures, and regulatory requirements, as well as maintain a safe and secure store environment.
Requirements
  • Education: High school diploma or equivalent required; Bachelor's degree in business or a related field preferred.
  • Experience: 2-3 years of prior experience managing others in a wholesale/retail environment.
  • Certifications: ASE Certification preferred but not necessary at time of hire.
  • Skills: Strong leadership, communication, and interpersonal skills; ability to work in a fast-paced environment and make sound business decisions.
Working Conditions

The Store Manager will be required to work a flexible schedule, including days, evenings, and weekends, to provide quality service and support to customers and team members.