ClubLife Ambassador

2 weeks ago


SaintAubinsurGaillon, Normandie, United States Oak View Group Full time
Job Summary

We are seeking a highly skilled and experienced ClubLife Concierge to join our team at Oak View Group. The successful candidate will be responsible for providing exceptional member experiences, ensuring seamless communication, and delivering outstanding customer service.

Key Responsibilities
  • Direct members and guests to their destinations within the club, providing business and concierge services to our members.
  • Inform members and guests of club services, features, upcoming events, room locations, and amenities both in person and over the phone.
  • Assist members in providing information for and scheduling appointments and reservations for club programs and services in accordance with club standards.
  • Maintain the lobby, front entrance, workstation, and other surrounding areas clean and free of debris.
  • Accommodate member and guest requests for business services, including but not limited to faxing, copying, mailing, and other concierge services.
  • Assist member experience initiatives such as the Club Newsletter, Message on hold, and the website calendar.
Requirements
  • Minimum of one year of experience in hospitality business or a similar role.
  • Service-oriented mindset and ability to make every guest feel valued.
  • Strong communication skills, verbal, written, phone, text, and social media communications.
  • Ability to work well under pressure, coordinating multiple tasks at any given time.
  • Strong organizational skills and attention to detail.
  • Positive phone demeanor.
  • Exceptional listing skills.
  • Competent working with Microsoft Office suite, including Word, Outlook, and Excel.
  • Adaptable to new technology.
  • Positive attitude and willingness to work as part of a team.
Working Conditions

The ClubLife Concierge will work in a fast-paced environment, interacting with members and guests on a daily basis. The successful candidate will be required to stand, walk, and move around the club, as well as lift and carry items up to 100 pounds on occasion.

The ClubLife Concierge will be required to work a variety of shifts, including weekends and holidays, and will be expected to be flexible and adaptable to meet the changing needs of the club and its members.


  • ClubLife Ambassador

    3 weeks ago


    Saint-Aubin-sur-Gaillon, Normandie, United States Oak View Group Full time

    OverviewThe ClubLife Concierge will play a vital role in the Member Experience Team, supporting project work and goals. The ideal candidate will create remarkable experiences for our Club Members before, during, and after every visit, focusing on Warm Welcome and Magic Moments.Key ResponsibilitiesCommunicate ClubLife through all channels and address member...

  • ClubLife Ambassador

    3 weeks ago


    Saint-Aubin-sur-Gaillon, Normandie, United States AEG Full time

    ClubLife ConciergeWe are seeking a highly skilled and enthusiastic ClubLife Concierge to join our team at AEG. As a key member of our Member Experience Team, you will play a vital role in creating remarkable experiences for our Club Members.Key Responsibilities:Communicate ClubLife through all channels and take care of member's needs as it relates to...

  • ClubLife Ambassador

    3 weeks ago


    Saint-Aubin-sur-Gaillon, Normandie, United States Oak View Group Full time

    {"title": "ClubLife Concierge Job Description", "content": "OverviewThe ClubLife Concierge plays a vital role in delivering exceptional member experiences, supporting project work, and achieving goals. This role is responsible for creating remarkable experiences for our club members before, during, and after every visit, focusing on Warm Welcome and Magic...

  • ClubLife Ambassador

    4 weeks ago


    Saint-Aubin-sur-Gaillon, Normandie, United States Oak View Group Full time

    Job SummaryWe are seeking a highly skilled and experienced ClubLife Concierge to join our team at Oak View Group. As a key member of our Member Experience Team, you will play a vital role in creating remarkable experiences for our Club Members.Key ResponsibilitiesProvide exceptional customer service and support to Club Members and guests, ensuring a warm...

  • ClubLife Ambassador

    3 weeks ago


    Saint-Aubin-sur-Gaillon, Normandie, United States Oak View Group Full time

    ClubLife Concierge Job DescriptionOverview:The ClubLife Concierge will play a pivotal role in delivering exceptional Member experiences, supporting project work, and achieving key goals. This role is responsible for creating memorable moments for our Club Members before, during, and after every visit, focusing on Warm Welcome and Magic Moments.Key...

  • ClubLife Ambassador

    3 weeks ago


    Saint-Aubin-sur-Gaillon, Normandie, United States AEG Full time

    Job Title: ClubLife ConciergeAbout the Role:The ClubLife Concierge will play a vital part in delivering exceptional member experiences, ensuring seamless interactions, and creating memorable moments for our valued guests.Key Responsibilities:Provide exceptional customer service, ensuring a warm welcome and farewell for all members and guests.Communicate...