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Consumer Electronics Repair Technician

2 months ago

Triadelphia, Ohio, United States Best Buy Full time

Key Responsibilities

  • Fosters a positive customer interaction by developing rapport, demonstrating understanding, and offering tailored solutions to meet their requirements.
  • Recognizes the significance of customer satisfaction while conducting diagnostics, providing recommendations, and safeguarding customer devices through both in-person and remote assistance.
  • Implements and upholds regular follow-up practices to ensure that commitments are fulfilled or surpassed.
  • Collaborates with colleagues to guarantee precise and thorough documentation of customer inquiries and repair processes.
Basic Qualifications
  • Minimum of 6 months experience in diagnosing, troubleshooting, or repairing technology products.
  • Proficient in actively engaging with and acquiring knowledge about consumer electronics.
  • Exceptional ability to prioritize tasks and manage multiple responsibilities in a dynamic environment.
  • Willingness to work a flexible schedule, including evenings, weekends, and holidays.

Best Buy is an equal opportunity employer.

Benefits: Best Buy provides a variety of benefits to enhance your overall well-being, as detailed in the company policies. Eligibility may vary.