Plumbing Specialist
3 weeks ago
About the Role:
We are seeking a skilled and dedicated Service Technician to join our team. This is an exciting opportunity for a professional with over two years of experience in residential and commercial plumbing to work hands-on with a team.
Job Summary:
The ideal candidate will possess excellent customer service and problem-solving skills, as well as a strong understanding of plumbing systems and the ability to perform repairs and replacements.
Key Responsibilities:
- Diagnose and troubleshoot issues related to residential and commercial plumbing.
- Repair and maintain various equipment and appliances to ensure optimal performance and customer satisfaction.
- Offer a range of solutions to customers after a comprehensive assessment of their plumbing systems.
- Achieve personal and team performance targets while upholding excellent work quality.
- Maintain accurate records of service performed, parts used, and customer interactions.
- Build rapport with customers by providing exceptional service and addressing their concerns effectively.
Requirements:
- Proven two years of experience in residential and commercial plumbing or apprenticeship with over two years of experience.
- Possess a valid NC Driver's License with a clean driving record.
- Demonstrated excellence in customer service and effective problem-solving skills.
- Strong verbal and written communication abilities.
- Basic hand tools required.
- Flexibility to work varied schedules according to customer needs.
- Master's and/or Journeyman Licenses are preferred but not mandatory.
Estimated Salary: $65,000 - $85,000 per year, depending on experience.
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