Monitor - Shelter Operations

4 weeks ago


Cleveland, Ohio, United States Lutheran Metropolitan Ministry Full time
Job Title: Monitor

At Lutheran Metropolitan Ministry, we are seeking a skilled Monitor to join our team in a low demand shelter. As a Monitor, you will play a critical role in maintaining a peaceful, safe, and supportive environment for our clients.

Job Summary

The Monitor will be responsible for conducting security checks, performing searches, and handling front desk duties. You will also interact with clients professionally, de-escalate potentially volatile situations, and monitor client and visitor movement inside the facility.

Key Responsibilities
  • Conduct rounds and security checks to ensure a safe and secure environment
  • Perform searches as needed and report abnormal findings to the shift supervisor or Director of Operations
  • Handle front desk duties, including enrolling new residents in the shelter data system and utilizing security measures
  • Monitor security cameras to ensure clients are complying with policies
  • Interact with clients professionally and de-escalate potentially volatile situations
  • Monitor client and visitor movement inside the facility
  • Enforce rules and assist with daily needs of shelter residents
Qualifications

We are seeking a candidate with a high school diploma or equivalent, experience working with the homeless, chemically dependent, or mentally disabled individuals, and effective communication and crisis intervention skills.

Lutheran Metropolitan Ministry offers a competitive benefits package, including medical, dental, vision, disability, life insurance, and a 403(b) retirement savings plan. We are an Equal Opportunity Employer and a Drug-Free Workplace.



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