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Warehouse Operations Director

2 months ago

Reston, Virginia, United States EMERGING BLUE Full time

We're seeking a seasoned Director of Warehouse Operations to spearhead our client's warehouse operations, logistics, and allocations processes that support their fast-growing omni-channel businesses.

Key Responsibilities:

  • Optimize operational activities across our HQ and warehouse, including facilities maintenance, supplies and packaging procurement, vendor relations, and technology hardware and software needs through coordination with our third-party provider.
  • Direct all warehouse activities, including scheduling daily workflows, inbound and outbound logistics, inventory control, order fulfillment, and shipping to ensure smooth and timely product flow to customers.
  • Oversee inventory management activities and develop strategies to minimize stock-outs and excess inventory.
  • Collaborate with other teams to meet customer requirements and achieve high levels of customer satisfaction.
  • Manage warehouse facilities maintenance and supplies forecast to ensure a proper environment and adequate stock levels for warehouse operations.
  • Ensure compliance with industry regulations, safety standards, and company policies to maintain a secure and compliant working environment.
  • Manage the warehouse expense budget and resources to ensure cost efficiency and maintain high service standards.
  • Monitor key performance indicators (KPIs) and continuously look to implement best practices to improve distribution center processes to enhance efficiency and accuracy in order processing and inventory management.
  • Recruit and train warehouse personnel, providing clear direction and performance expectations, conducting performance reviews, and developing team through coaching and feedback.

Qualifications:

  • Proven experience (typically 7+ years) in warehouse management, logistics, and facilities maintenance with in-depth knowledge of warehouse operations, inventory control, and logistics best practices.
  • Ability to navigate industry-specific software and warehouse management systems (WMS).
  • Knowledge of safety regulations and best practices in warehouse operations.
  • Organized and strong communicator with ability to prioritize multiple deliverables and work both independently and collaboratively.
  • Team player with a positive attitude and track record of success in leading large teams.
  • Energized by an environment that requires a strong work ethic, sense of urgency, flexibility, and commitment to deliver on deadlines.
  • Self-starter that anticipates problems, identifies opportunities, and provides creative solutions.
  • Bachelor's degree in business, logistics, supply chain management or a related field.