Restaurant Guest Service Team Member

2 months ago


Williston, North Dakota, United States Noodles & Company Full time

About Us

Noodles & Company is a fast-casual restaurant chain that prides itself on serving high-quality, globally-inspired noodle dishes in a welcoming atmosphere. Our mission is to nourish and inspire our team members, guests, and the communities we serve.

Our Values

We live by four core values: We Care, We Show Pride, We are Passionate, and We Love Life. These values guide our actions and decisions, and we strive to create an inclusive environment where our team members can bring their full selves to work.

Job Summary

We're seeking a Team Member to join our friendly and enthusiastic crew. As a Restaurant Guest Service Team Member, you will be responsible for providing exceptional guest experiences, working collaboratively with your team, and contributing to the success of our restaurant.

Responsibilities

  • Greet Guests

Welcome guests to our restaurant and make them feel comfortable and welcome.

Take Orders and Handle Transactions

Take guests' food orders and handle cash and credit transactions accurately and efficiently.

Follow Operational Policies

Follow Noodles & Company's operational policies and procedures, including those for cash handling and safety/security, to ensure the safety of all team members during each shift.

Demonstrate Knowledge of the Brand and Menu

Demonstrate knowledge of the brand and menu items to provide excellent guest service.

Serve Food

Serve food to guests in a courteous and timely manner.

Prepare Food

Quickly and accurately prepare food items, including prep, noodles, salads, soups, and sandwiches.

Check Food Quality

Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve.

Maintain Cleanliness

Maintain cleanliness and organization throughout the restaurant, including the dining room, restrooms, kitchen, and prep areas.

Handle Guest Concerns

Effectively handle guest concerns and complaints in a professional and courteous manner.

Work as a Team

Work collaboratively with your team to prepare the restaurant for each shift and maintain a positive team environment.

Adhere to Appearance Standards

Adhere to Noodles & Company's appearance standards and maintain a clean and professional appearance at all times.

Requirements

  • Excellent Guest Service Skills

Excellent guest service skills are required to provide exceptional guest experiences.

Ability to Work in a Fast-Paced Environment

Ability to work in a fast-paced environment and adapt to changing situations.

Team Oriented

Team oriented, adaptable, dependable, and strong work ethic are essential for success in this role.

Ability to Communicate Effectively

Ability to communicate effectively with guests and team members.

Availability to Work Nights, Weekends, and Holidays

Availability to work nights, weekends, and holidays is required.

Age Requirement

Must be at least 16 years of age to apply.



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