Bartender - Banquets

The Banquet Bartender is a key member of our team, responsible for delivering exceptional service to our guests during banquets and events. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.

• Service Delivery
  • Provide prompt and courteous service to all banquet guests, including taking orders, suggestive selling, and preparing and serving beverages.
  • Ensure that all guests have a positive experience and that their needs are met.
• Event Preparation
  • Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank.
  • Be thoroughly familiar with all menu cocktails and wine list in order to assist guests and answer questions accurately.
  • Complete bar requisitions and ensure that the event bar area is clean and in order at all times.
• Guest Interaction
  • Greet guests, take beverage orders, and suggestive sell.
  • Prepare drinks to recipes and serve beverages, including coffee, tea, cocktails, and wine.
  • Ensure guest satisfaction at all events and accommodate guests' special requests whenever possible.
• Communication and Teamwork
  • Maintain positive and professional communication with all staff, including co-workers, supervisors, managers, and directors.
  • Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities.
  • Work as a team, helping all employees to complete the required activities that ensure we deliver exceptional service.
• Additional Responsibilities
  • Perform last call and clean bar tops, sinks, speed rails, ice bins, guns and lines, bottles, cabinets, and coolers.
  • Maintain bank variance within standard and set up and empty trash and recycling.
  • Follow all food safety, sanitation, and alcohol service laws and regulations.

• Education and Experience
  • Secondary school degree preferred and/or previous work experience in service for at least 2 years.
• Skills and Abilities
  • Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas.
  • Ability to read, comprehend, and write simple instructions, short correspondence and memos.
  • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing.
  • Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.
• Additional Requirements
  • Deep understanding of lifestyle casino/hotels and premium dining products and services.
  • Ability to work evenings, weekends, and holidays, as needed.

• Casino Food & Beverage Experience
  • Casino Food & Beverage experience preferred.
• Table Service Procedures
  • Table service procedures and table etiquette.
• Licenses and Certifications
  • Must have valid Food Handlers Card, Liquor License, and IGC Badge when working.

This role requires a high level of energy, enthusiasm, and a commitment to delivering exceptional service to our guests. If you are a motivated and customer-focused individual who is passionate about providing outstanding service, we encourage you to apply for this exciting opportunity.