Retail Sales Lead

6 days ago


Stanton, California, United States Daiso USA Full time
Job Description

Overview

Daiso USA is seeking a highly motivated Retail Sales Lead to join our team. As a key member of our retail operations, you will be responsible for leading a team of sales associates and ensuring the smooth operation of our store.

Responsibilities:

  • Team Leadership: Supervise and motivate a team of sales associates, providing guidance and support. Schedule and assign tasks to team members, ensuring efficient store operations. Conduct regular performance evaluations and provide constructive feedback. Assist in training new sales associates and fostering a positive work environment.
  • Customer Service: Greet and assist customers in a friendly and professional manner. Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience. Resolve customer complaints or concerns promptly and escalate when necessary. Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.
  • Sales and Target Achievement: Drive sales by actively engaging with customers and promoting products. Meet or exceed individual and team sales targets. Monitor sales trends and identify opportunities for improvement. Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.
  • Inventory Management: Assist in receiving, organizing, and replenishing merchandise. Conduct regular inventory counts and assist in stock management. Ensure accurate pricing and labeling of products.

Requirements:

  • A high school diploma or equivalent; additional education or training in retail management is a plus.
  • Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
  • Strong leadership skills and the ability to effectively manage a team.
  • Excellent communication and interpersonal skills.
  • A customer-focused mindset with a passion for delivering exceptional service.
  • The ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Basic computer skills and familiarity with point-of-sale systems.

Estimated Salary: $45,000 - $60,000 per year, depending on experience.

About Daiso USA: We are a rapidly growing retailer with a commitment to providing excellent customer service and offering unique products at affordable prices. Our stores are dynamic and fast-paced environments that require strong teamwork and communication skills.


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