Customer Experience Representative

10 hours ago


Bay Shore, New York, United States Firestone Full time

Customer Experience Representative

Firestone is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our sales and service team, you will be responsible for:

  • Delivering exceptional customer experiences through direct interactions;
  • Providing personalized product recommendations to meet customer needs;
  • Effectively communicating sales and promotions to customers;
  • Resolving customer complaints in a timely and satisfactory manner;
  • Following up with customers to ensure satisfaction with products/services;
  • Performing various tire services including repair, installation, mounting, rotations, and balancing.

This is an immediate hire opportunity that requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. The ideal candidate will have excellent customer service skills, a strong work ethic, and the ability to thrive in a team-based setting.

About This Opportunity: This role offers a competitive salary range of 45000 - 60000 USD per year, along with opportunities for growth and development within our team.



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