Platinum Health Solutions Client Service Associate

1 day ago


Melville, New York, United States Platinum Health Solutions Llc Full time
Platinum Health Solutions Client Service Associate

Do you want to make a difference in the lives of our clients? As a Platinum Health Solutions Client Service Associate, you will be the face of our company, responsible for delivering exceptional customer service and support to our clients. The estimated salary for this position is $55,000 per year, based on industry standards and the level of expertise required.

In this role, you will be responsible for active listening, prompt responses, record keeping, utilization of tools, performance metrics, continuous learning, and team collaboration. You will also be expected to maintain detailed records of client interactions, comments, and inquiries, and escalate any concerns to the appropriate management team member immediately.

The ideal candidate will possess a strong work ethic, the ability to thrive in a fast-paced setting, excellent customer service skills, and a positive company environment. Previous experience in customer service is preferred, but not required. We provide training for those with knowledge of health insurance.

At Platinum Health Solutions LLC, we value our employees and offer opportunities for professional growth and development, as well as a supportive work environment that values collaboration and teamwork.

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