Bartender

4 weeks ago


Concord, New Hampshire, United States Hay Creek Hotels Full time
Job Summary

We are seeking a skilled Bartender to join our team at The Granite Restaurant and Bar at The Centennial Hotel, managed by Hay Creek Hotels. As a Bartender, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience in a fast-paced and dynamic environment.

Key Responsibilities
  • Greeting and Service: Greet guests, direct them to their seats, and take all orders of food and beverage.
  • Drink Preparation: Serve guests in accordance with company standards, including pouring glass wine, beer, and mixed drinks.
  • Liquor Inventory: Organize and maintain consistent liquor inventory, communicating needs to the appropriate manager.
  • Wine and Beer Knowledge: Participate in the development of, and be knowledgeable of all wine and beer lists offered.
  • Cocktail Menus: Participate in the development of, and be knowledgeable of all specialty cocktail menus.
  • Pairing Suggestions: Ability to make pairing suggestions for guests.
  • Wine Service: Open and serve bottled wine in accordance with HCH service standards.
  • Cleaning and Maintenance: Clean and maintain all working areas and equipment.
  • Customer Service: Understand and practice safe serving practices, such as cutting a customer off, suggesting food items, spacing out drinks, calling driving assistance, etc.
  • Training and Certification: Ability to obtain proper certification for state liquor requirements.
  • Setup and Preparation: Complete proper setup for temporary or banquet bars, prepare garnishes and mix drink ingredients prior to shift.
  • Menu Knowledge: Be thoroughly familiar with menu items and related materials.
  • Financial Transactions: Obtain settlement from customers, either cash, credit or room charge, and settle bills using the POS system.
  • Shift Duties: Complete all listed opening, side-work, and closing checklists, cleaning checklists, and duties related to shift.
  • Cash Handling: Reconciliation cash, accurately charge credit cards, and make appropriate cash deposits at end of shift.
  • General Knowledge: Practice cleanliness and safety in all dining areas, liquor and wine storage areas.
  • Daily Specials: Understand and communicate daily specials and specialty menus to guests.
  • Food Service: Deliver food consistent with expectations of proper timing of food courses.
  • Food Allergies: Practice conscious knowledge of food allergies and safety, communicate effectively to guests with allergies, let manager know before ordering for guest.
Requirements
  • Education: High School diploma or equivalent.
  • Experience: 1 year bartending experience in a high-volume restaurant, fine dining preferred.
  • Training: Alcohol service training certificate a plus (will train if needed).
  • Skills: Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude.
  • Flexibility: Ability to operate smoothly under pressure and stress, flexibility to work nights or mornings, weekends, holidays, and busy seasonal days.
Benefits
  • Insurance: Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness.
  • Salary and Benefits: Competitive Salary/Wages, Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave.
  • Reviews: Standard Annual Performance/Salary Reviews, Merit and Cost of Living Adjustments.
  • Perks: Complimentary Meals Daily, Free Parking, Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties.
  • Discounts: Discounts at specific property partners (NEIRA, Historic Hotels of America), 50% Discount when Dining at any HCH Property, Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.).
  • Recognition: Employee Recognition Program - 'Delight and Surprise Dollars'.
  • Career Advancement: Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.


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