Healthcare Registration Specialist

5 days ago


Chesterfield, Missouri, United States R1 Full time
Location: Ascension St. John Hospital Health Center - Chesterfield

R1, the leading provider of technology-driven solutions, is seeking a skilled Customer Service Representative to help our patients check into the hospital. This fast-paced role requires a confident multi-tasker who can work across multiple screens, collecting details accurately and quickly. You'll build trust with patients by listening with compassion and addressing their fears, concerns, and questions.

This is an ideal starting point for your healthcare career, as we'll teach you everything you need to know. In this dynamic environment, you'll work on computers and answer phones to intake information in a busy setting. You'll collaborate with clinicians, working around interruptions for emergent clinical care. Patients rely on you to be there for them, listening carefully to ease their anxiety and asking follow-up questions to build rapport.

To thrive in this job, you'll need to be adaptable, working quickly and expecting the unexpected. While data collection may seem straightforward, variations in health plans and coverage require knowledge through training. This is not a casual desk job, but rather an opportunity to constantly learn, collaborate, and grow in a team-oriented environment.

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