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Retail Product Advisor

2 months ago


Wilmington, North Carolina, United States Skechers U.S.A. Full time

Position Overview
As a key member of our retail team, you will play a vital role in providing an exceptional shopping experience for our customers. Your primary focus will be to engage with customers, ensuring their needs are met while maintaining a well-organized and inviting store atmosphere. You will uphold all operational and merchandise standards while potentially being trained in various store functions to support overall business objectives.

Key Responsibilities

  • Enhance sales performance through outstanding customer service.
  • Serve as a knowledgeable product specialist and brand representative, assisting customers in making informed product choices.
  • Maintain a well-stocked and visually appealing sales floor through effective merchandising and inventory management.
  • Process customer transactions efficiently, handling returns and exchanges with professionalism to foster positive customer relationships.
  • Stay informed about the latest product offerings and company initiatives.
Qualifications and Skills
  • Demonstrates a collaborative spirit and treats all team members with respect and positivity.
  • Previous experience in retail, hospitality, or similar fields is advantageous but not mandatory.
  • Availability to meet the dynamic needs of the store.
  • Adaptable and dedicated to delivering superior customer service.
  • Strong attention to detail and organizational skills.

About Skechers
Skechers (NYSE: SKX) is a leading global brand specializing in lifestyle and performance footwear, apparel, and accessories. Our commitment to comfort technology drives our innovation, ensuring that we deliver stylish and high-quality products to our customers across more than 180 countries. With over 5,200 retail locations worldwide, we are dedicated to helping individuals of all ages look and feel their best.

Equal Employment Opportunity
Skechers is devoted to fostering a safe, inclusive, and respectful workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, gender identity and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic as defined by local, state, or federal law.

Reasonable Accommodation
Applicants who require reasonable accommodations to apply for a position should request such accommodations as needed. To perform this role successfully, individuals must be able to fulfill each job responsibility satisfactorily. The skills, abilities, and physical demands described are representative of those duties that must be met by an employee to effectively perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.