Resort Receptionist

Job Summary:

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Evergreen Lodge At Vail. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

• Register and assign rooms to guests, issue room keys or cards, and transmit and receive messages.
• Relay requests for housekeeping and maintenance to ensure our guests' needs are met.
• Keep accurate records of occupied rooms and guests' accounts.
• Make and confirm reservations and group sales, and present statements to and collect payments from departing guests.
• Assist patrons with personal services, such as providing information about local attractions and activities.

Requirements:

• At least six months of experience in a similar role.
• High School Diploma, GED, or foreign equivalent required.
• Ability to work in a fast-paced environment and provide excellent customer service.

What We Offer:

• A competitive rate of pay, with opportunities for overtime.
• A comprehensive benefits package, including transportation and subsistence reimbursement.
• On-the-job training to ensure your success in the role.