Senior Salesforce Administrator
4 weeks ago
The Pro Senior Platform Administrator is responsible for leading the management and maintenance of the day-to-day operations of Salesforce or Anaplan within the Home Depot Pro organization. This role ensures that Salesforce or Anaplan is configured, customized, and optimized to meet specific needs and objectives of the Pro business by collaborating closely with various stakeholders.
Key Responsibilities:
Collaborate with the business and cross-functional partners to identify and define business requirements and prioritize enhancements.
Customize Salesforce or Anaplan to align with Pro business processes and workflows. Evaluate new releases of Salesforce or Anaplan to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users. Build and maintain advanced custom reports and dashboards or models to provide actionable insights into business data. Lead the administration and maintenance of Salesforce or Anaplan, including user management, security settings, and data integrity.
Coordinate new and ongoing user training sessions. Develop training plans, materials, and documentation for users to help them effectively use Salesforce or Anaplan. Provide training and mentorship to Pro Platform Administrators.
Requirements:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
Working knowledge of Microsoft Office Suite
Working knowledge of Tableau
Demonstrated ability to collaborate and work effectively with cross-functional teams
Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
Excellent written and verbal communication skills
5+ years of experience as a Salesforce Administrator or Anaplan Administrator, with a proven track record of handling complex projects and configurations
Experience with programming languages such as SQL, JavaScript, HTML, Java and Apex
Work Environment:
This position is located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
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