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Hospitality Host

4 weeks ago

Cincinnati, Ohio, United States Drury Hotels Full time

About the Role:

We are seeking a skilled and friendly Hospitality Host to join our team at Drury Hotels. As a key member of our staff, you will be responsible for creating a welcoming atmosphere for our guests and ensuring their stay with us is nothing short of exceptional.

Key Responsibilities:

  • Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
  • Ensure exceptional, positive experiences for our diverse team members and guests.
  • Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
  • Answer guest's questions using your knowledge of the hotel, area, and events.
  • Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What We Expect:

We seek friendly, energetic communicators with a can-do spirit and unique personality. You will shine at Drury Hotels with your knowledge of hotel accommodations, the community, and hotel services. You will also be able to conduct accurate inventory of food items and calculate order levels, and have a warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere.

About Drury Hotels:

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. We offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way.