System Administrator Level 3
4 weeks ago
Base-2 Solutions, LLC is seeking a highly skilled System Administrator Level 3 to join our team. The successful candidate will be responsible for providing support for the implementation, troubleshooting, and maintenance of IT systems. This includes providing Tier 1 and Tier 2 problem identification, diagnosis, and resolution of problems, as well as managing the daily activities of configuration and operation of IT systems.
Key Responsibilities- Provide support for the implementation, troubleshooting, and maintenance of IT systems
- Provide Tier 1 and Tier 2 problem identification, diagnosis, and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide in-depth experience in trouble-shooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
- Support the design of systems, mission architecture, and associated hardware
- Analyze and resolve complex problems associated with server hardware, applications, and software integration
- Strong Linux background, able to lead a team if needed at any time
- Linux Troubleshooting skills (tailing log files, restarting services)
- Fiercely independent, self-starter, good at taking tasks and running them to ground until hitting actual roadblocks
- Comfortable navigating in a terminal, running Linux commands
- Comfortable SSHing to servers, port forwarding/ssh tunneling
- Experience in supporting systems over high latency, low bandwidth, airgapped environments
- Basic experience with Kubernetes
- Experience with network devices (firewalls, routers, switches)
- Basic experience using/troubleshooting ansible playbooks/roles
- Basic understanding of system provisioning technologies
- Basic Scripting experience (not language specific)
- Basic experience administering/supporting Virtual Machine (VM) environments
- Basic experience working with Linux central authentication technologies
- Ansible, Docker
- Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required
- Bachelor's degree in a technical discipline from an accredited college or university is required
- Five (5) years of additional SA experience may be substituted for a bachelor's degree
- Above market fixed salary or hourly pay
- Up to $10,000 bonus for each referral
- Additional bonuses for exceptional performance, assisting with business development and company growth
- 100% paid premiums for health insurance. Choose from over 80 gold-level medical plans from Aetna, CareFirst, Kaiser, and UnitedHealthcare
- HSA and FSA options
- 100% paid premiums for dental insurance
- 100% paid premiums for vision insurance
- 100% paid premiums for short-term disability
- 100% paid premiums for long-term disability
- 100% paid premiums for accidental death & dismemberment
- 100% paid premiums for life insurance with a $200,000 max benefit
- 8% company contribution to 401k with immediate vesting
- 401k pre-tax and Roth options
- Up to 20 days of flexible paid time off (PTO)
- 11 days of paid floating holidays
- Flexible work schedules including flex time and compressed work period
- Remote work including partial or fully remote (contract and project-dependent)
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