Logistics Operations Manager

5 days ago


Mechanicsburg, Pennsylvania, United States Ryder System Full time

Ryder System is a world-class, Fortune 500 organization that has been in business for over 85 years. Our team of professionals is dedicated to providing exceptional service to our customers and partners. As a Logistics Operations Manager with Ryder System, you will play a vital role in ensuring the smooth operation of our logistics operations.

Estimated salary for this position is $67,000 - $72,000 per year, based on location and experience. Compensation ranges may vary depending on factors such as relevant experience, education, work location, market data/ranges, internal equity, internal salary ranges, etc.

Job Description:

  • Directly manage the day-to-day work of drivers, responsible for professional, timely, and effective internal and external interactions via phone calls and system messages.
  • Maintain driver detention time, review Lytx events, and coach drivers accordingly. Document behaviors in Workday and issue Risk Associated Behaviors (RABs) according to Ryder policy.
  • Review HOS violations in Geotab, coach drivers on related violations, and document violations in Workday as necessary.
  • Responsible for ensuring the tracking of driver attendance, pay, status, etc., in Workday.
  • Provide ongoing direction and leadership to drivers to ensure excellent customer service, KPI achievement, and development of drivers.
  • Collaborate with others in the company to identify and implement local and national creative solutions to improve driver retention.
  • Manage driver payroll and ensure drivers have quality time at home.
  • Ensure driver training is in compliance.

Required Skills and Qualifications:

  • Makes decisions in a timely manner
  • Strong oral and written communications skills
  • Able to create and maintain professional relationships within all levels of the organization
  • Able to work independently and as a member of a team
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Detail oriented with excellent follow-up practices
  • Strong leadership skills
  • Able to engage and coach employees
  • Creatively problem-solve
  • Proficiency in MS Office (Word, Excel, PowerPoint, and Access)
  • Logistics industry knowledge
  • Knowledge and understanding of Customer/Company local and Federal regulations
  • Fundamental knowledge of Supply Chain Management components

Benefits:

  • Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options
  • Paid time off for vacation, illness, bereavement, family, and parental leave
  • Tax-advantaged 401(k) retirement savings plan
  • Performance-based annual cost of living increases

Others:

  • We are proud to be an Equal Opportunity Employer and Drug Free workplace.
  • All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.


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