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Pharmacy Operations Supervisor
2 months ago
Are you ready to advance your career? At Rite Aid, we recognize the value of our skilled team members and strive to promote from within whenever possible. We believe in nurturing our associates' professional growth before seeking external candidates for our vacancies.
If you believe this position aligns with your career aspirations, we encourage you to explore this opportunity. Join us in making a meaningful impact. Rite Aid offers a unique environment where your contributions are acknowledged and appreciated.
Although Rite Aid is a large organization, it maintains a close-knit atmosphere where your efforts are visible and valued. You will have the chance to connect with leadership who recognize your contributions. Our teams are collaborative and dynamic, working together to achieve our objectives in innovative ways.
Here, you can elevate your career, your team, or your business without being hindered by excessive bureaucracy or layers of approval.
For those eager to grow, this is an opportunity to reinvent yourself in a new role or tackle fresh challenges while assisting us in transforming Rite Aid and revolutionizing our industry.
Regardless of your position within the Rite Aid family, your diverse insights and unwavering dedication empower us to fulfill our commitment to 'whole health for life' across communities nationwide. This is what truly makes a difference.
Position Overview
The primary responsibility of this role is to assist customers with their healthcare needs and enhance health outcomes by managing prescriptions, delivering clinical services, providing therapy recommendations, ensuring exceptional customer service, and overseeing pharmacy staff.
Independent judgment is frequently required. The incumbent must perform all duties safely and in accordance with Rite Aid policies, as well as state and federal regulations.
Additionally, the incumbent is expected to execute all responsibilities in alignment with Rite Aid's brand strategy and adhere to our core values and service standards.
Key Responsibilities
- Engage with customers seeking advice on both pharmacological and non-pharmacological health management options, utilizing provided clinical tools and delivering information in their preferred communication style. (15% of time)
- Provide clinical pharmacy services in compliance with state regulations, including adherence support, immunizations, medication therapy management (MTM), point-of-care testing (POCT), and diagnostic testing to enhance patient therapeutic outcomes. (15% of time)
- Utilize products and services to benefit customers while fostering a profitable retail business and increasing prescription growth. (15% of time)
- Ensure the accuracy and appropriateness of all filled prescriptions by conducting Drug Utilization Reviews and Final Quality Assurance in accordance with DEA, State, and Federal Board of Pharmacy regulations. (15% of time)
- Deliver appropriate patient care through in-person, telephonic, or digital interactions, collaborating with healthcare providers and patient care teams to focus on health and wellness outcomes. (10% of time)
- Assist the Pharmacy Manager in supervising pharmacy operations by providing leadership to pharmacy associates, overseeing their training, and offering coaching and performance feedback. (10% of time)
- Address and resolve customer issues to ensure satisfaction. (5% of time)
- Complete required certifications, education, and training, including Whole Being Health, traditional medicine, holistic wellness, and alternative therapies. (5% of time)
- Maintain the security of the Pharmacy department. (5% of time)
- Ensure adherence to Standard Work for all activities and processes.
Qualifications
Pay Rate: $65.00/hour
Education Requirements:
Bachelor's Degree in Pharmacy (Required)
Doctorate in Pharmacy (Preferred)
Licenses/Certifications:
Pharmacist License in the state of practice (Required)
Immunization Certification (Required)
CPR Certification (Required)
Knowledge, Skills, and Abilities:
Ability to build customer relationships, value diversity, drive innovation, develop talent, focus on customer needs, adapt to change, and maintain performance under pressure.
Equal Opportunity Employer:
Rite Aid is committed to fostering a diverse work environment where individual differences are valued and respected. We are an equal opportunity employer and do not discriminate based on race, color, national origin, religion, sex, sexual orientation, disability, age, or any other protected status.
