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Patient Support Advocate
3 weeks ago
We are seeking a dedicated Clinical Health Advocate to join our team in the Albany, NY area and surrounding counties. As a valued member of our care team, you will play a critical role in enhancing patient care, developing collaborative care plans, and driving meaningful results in patients' lives.
About the Role:
- You will engage with patients, applying motivational interviewing, therapeutic engagement, health coaching, and other strategies to improve health outcomes and patient satisfaction.
- Collaborate with experts like physicians, nurse practitioners, behavioral health providers, and social workers to create tailored care plans, addressing patients' unique needs and challenges.
- Deliver comprehensive support across various modalities, including video, phone, and in-person interactions, ensuring seamless patient care and effective communication with the care team.
- Operate as Galileo's eyes, ears, and hands in the field, providing clinical support such as taking vitals, performing phlebotomy, facilitating video visits, and administering medications/vaccines within your scope of practice.
Your Responsibilities:
- Establish strong relationships with patients and families, addressing their concerns and needs through empathetic and effective communication.
- Work collaboratively with the care team to develop and implement individualized care plans, driving positive health outcomes and patient satisfaction.
- Provide expert clinical support, ensuring patients receive timely and appropriate care, and maintaining open communication with the care team.
Requirements:
- 1-2 years of experience as an LPN, Paramedic, or CMA.
- Experience with phlebotomy (or willingness to learn) and injections (vaccines) is a plus.
- Reliable access to personal transportation and ability to lift up to 20 pounds.
- Fully vaccinated with all necessary vaccinations, including a COVID-19 booster.
What We Offer:
- A competitive hourly rate of $27, based on prior experience, performance, and market dynamics.
- The opportunity to make a lasting impact on patients' lives and contribute to a dynamic, mission-driven organization.
- A chance to work in a fast-paced, innovative environment, collaborating with a talented team of professionals.
About Us:
Galileo Health is a leading medical practice committed to delivering high-quality, patient-centered care to diverse populations. Our team-based approach and data-driven strategy empower patients to achieve optimal health outcomes, while fostering a culture of collaboration and innovation.
