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Digital Merchandising Director

2 months ago

Dodgeville, Wisconsin, United States Evolution Health Full time

About the Role

We are seeking a highly skilled Digital Merchandising Manager to join our team at Evolution Health. As a key member of our e-commerce team, you will be responsible for leading the strategy and execution of our online product catalog to drive customer engagement, increase conversion, and optimize on-site search relevancy.

Key Responsibilities

  • Develop and execute a comprehensive digital merchandising strategy that aligns with our business goals and objectives.
  • Lead the cross-functional team in the development and implementation of seasonal strategies, promotional events, site enhancements, and product launches.
  • Oversee the creation and implementation of compelling product stories that enrich the customer experience and align with company-wide product, financial, and marketing goals.
  • Lead analysis of the competitive environment, business, and customer behavior to deliver a premium digital merchandising approach.
  • Lead and develop improvements that drive efficiencies in the digital merchandising process.
  • Maintain an open and trusting team environment; communicate clear consistent goals for the team.
  • Encourage, support, and ensure up-to-date training, resources, and application of all relevant systems/technology in the e-commerce industry.
  • Actively build and maintain relationships with Product Merchandising, Marketing, Creative, Product Management & IT teams.

Requirements

  • 5+ years working in an e-commerce organization working directly with products and/or customers.
  • College degree or 4+ years equivalent body of experience.
  • Deep knowledge of e-commerce best practices and industry trends, including drop ship programs and 3rd party marketplace management.
  • Must be able to optimize a customer's digital experience independently by leveraging Digital tools such as Adobe Omniture, Google Analytics, Endeca Experience Manager, and MDM/PIM product catalog attribution tools.
  • Effective decision-making, strong analytical and creative problem-solving skills.
  • Strategic planner who possesses a global vision and can communicate well with leaders and associates in every discipline.
  • History of success working both independently and as a member of a cross-functional team on multiple concurrent projects.
  • Ability to multi-task in a faced paced environment and to remain graceful under pressure.
  • Ability to adhere to Evolution Health Attendance expectations.