Bar Supervisor

3 weeks ago

Wichita, Kansas, United States ASM Global Full time
Job Title: Bar Supervisor

At ASM Global, we are seeking a highly skilled and experienced Bar Supervisor to join our team. As a Bar Supervisor, you will be responsible for overseeing and directing bartenders on assigned job expectations, maintaining policy and procedures for ASM Global and SAVOR, while ensuring compliance with Kansas Health Department regulations.

Key Responsibilities:
  • Supervise team members in all premium areas serviced throughout the arena.
  • Ensure high level of guest service and hospitality with a high standard of quality and cleanliness.
  • Act as a contact person for team members and/or guests with complaints.
  • Communicate with food and beverage staff to ensure guest satisfaction.
  • Maintain safe working conditions and a sanitary work area.
  • Identify food orders when ready and ensure timely delivery to guests.
  • Oversee staff to ensure they follow accurate ordering and cash handling procedures.
  • Maintain full knowledge of menus, recipes, and other pertinent information.
  • Increase knowledge of food, beverages, and other products and services.
  • Teach current and new team members on knowledge of food, beverages, and other products and services.
  • Greet guests with enthusiasm and friendliness.
  • Follow and enforce rules and regulations of SAVOR, alcohol policies, and INTRUST Bank Arena guidelines.
  • Regular attendance is an essential job function.
  • Position requires the ability to work at all ASM Global venues in Wichita and Andover.
  • Other duties as assigned by manager.
Requirements:
  • Previous supervisor responsibilities.
  • Experience within the food and beverage industry.
  • Ability to ensure each person on team delivers a high level of customer service with high standards for quality, accuracy, and safety.
  • Oversee and maintain accuracy in cash and inventory counts and handle money with integrity.
  • Ability to follow directions and effectively perform the work.
  • Positive attitude and neat appearance.
  • Must speak, read, and understand English.
  • Ability to pass a background/credit check.
Education and/or Experience:
  • High School Diploma or GED.
  • Supervisor experience within the food and beverage industry and/or hospitality industry, preferred.
  • Excellent customer service and interpersonal communication skills.
  • A good attitude and a smiling face required.
  • Must be able to work independently with little or no supervision.
Skills and Abilities:
  • Positive, customer service-oriented attitude at all times.
  • Ability to supervise employees and volunteers at each staffing level.
  • Cash register operation.
  • Microsoft Office and Excel.
  • Ability to handle fast-paced, multi-task, high-stress situations.
  • Maintain proper grooming and dress code standards.
  • Encourages strong urgency and quality in a team environment.
  • Ability to undertake and complete multiple tasks.
  • Attention to detail.
Physical Demands:

This position requires stopping and lifting up to 40lbs, substantial standing and walking. Quick thinking.

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