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Healthcare Technician

2 months ago

Corryton Tennessee, United States Fast Pace Health Full time

Job Title:
Healthcare Technician (MA, LPN, RN)

Overview:
At Fast Pace Health, we are dedicated to delivering an exceptional patient experience at every touchpoint. We are in search of a skilled and experienced Healthcare Technician to become a vital part of our expanding team.

Our ideal candidate will embody our Fast Pace mission, which emphasizes collaboration, communication, empowerment, and high-quality care within a supportive and friendly atmosphere.


Fast Pace Health is committed to redefining healthcare delivery in rural communities by offering a diverse range of services.

We are transforming healthcare in these areas by integrating outstanding patient care, education, accessibility, and community involvement, prioritizing the needs of our patients and enhancing the overall health of our communities.


Why Join Fast Pace Health?:


Fast Pace Health is a growing organization that provides the necessary support and mentorship to help you excel as a Healthcare Technician. We are dedicated to enhancing your clinical skills and offering a fulfilling career trajectory.

Our dynamic team collaborates to exceed our business objectives, ensuring that our patients receive the highest quality care in a positive environment.


  • We provide competitive salaries and benefits, including vacation pay, PTO, medical, dental, vision, and a healthy work-life balance.
  • As a member of Fast Pace Health, you will have opportunities to engage in community events and outreach initiatives, such as seasonal parades, book drives, festivals, and more. We celebrate holidays with themed attire and potluck gatherings, fostering a sense of family within our community.


Key Responsibilities:


As a Healthcare Technician at Fast Pace Health, you will deliver both clinical and administrative support essential for effective patient care under the direct supervision of a Provider, Nurse Practitioner, or Physician Assistant.

Your role will involve providing exemplary patient service, maintaining a compassionate and welcoming environment, and responding promptly and accurately to changes in patient conditions or treatment responses.

The Healthcare Technician position will ensure effective customer service for all internal and external stakeholders by utilizing extensive knowledge and effective communication with team members.


Below is a high-level overview of the role, with detailed responsibilities discussed during the interview process.


Primary Duties:


Fulfill all responsibilities of the Patient Care Specialist role as outlined in the specific job description.

Maintain friendly and professional relationships with all employees, fostering trust and credibility.

Provide clinical and administrative support for the team while adhering to all company policies and procedures.

Embrace the Core Values of the Company, including teamwork, communication, empowerment, quality of care, and friendliness.


Ensure that the activities of the Healthcare Technician align with departmental expectations and comply with Federal and State regulations, including a working knowledge of health information management issues such as HIPAA.

Prepare examination and treatment rooms for patient intake.

Triaging patients by checking vital signs, performing blood draws, and administering injections, among other tasks.


Monitor patients, documenting and reporting changes in their conditions, such as adverse reactions to medications or treatments, and taking necessary actions.

Assist with laboratory testing and phlebotomy.

Support providers in preparing for minor procedures and physical examinations.

Maintain supplies and equipment for treatment.

Assist patients using a Virtual Medicine Provider.

Ensure timely and accurate completion of patient charts and forward them as necessary on a daily basis.

Coordinate referrals to specialists and obtain pre-authorizations as directed by the Provider.


Maintain positive relationships with all clients and employees; contribute to a positive work atmosphere through effective communication and collaboration with customers, colleagues, and management.

Conduct federal and non-federal DOT, BAT, and Drug Screen examinations.


Perform the physical, sensory, cognitive, and environmental functions of the position as specified in the physical demands.

Comply with Company operational standards.

Uphold the Core Values of the Company, including teamwork, communication, empowerment, quality of care, and friendliness.

Promote and maintain a respectful culture of confidentiality for employees, employers, and business matters.

Responsible for understanding compliance aspects by completing all mandatory training.


Maintain the overall cleanliness of the office to support the team and clinic environment, which may include tasks such as waste disposal, organization, and cleanliness of workspaces.

Perform additional duties as assigned by management.

Secondary Duties:


Assist with clerical tasks such as patient check-ins, collecting and recording demographic, insurance, and financial information with a strong attention to detail and professionalism.

Verify insurance eligibility and communicate relevant information regarding payment policies and billing/collection processes.

Collaborate with the overall team by answering phones, taking messages, and returning voicemails in a friendly and professional manner.

Essential Functions Specific to Supporting Telehealth

Prepare patient charts through virtual communication, typically via phone or video conferencing.


Assist with patient follow-ups, including pharmacy requests, paperwork, scheduling, and clinical calls with patients or other facilities.

Additional Requirements and Responsibilities

Level 1:
High School Diploma or equivalent with a current CPR license and/or at least 1 year of experience as a certified MA, EMT, or Paramedic in a clinic setting, preferably urgent care.

Level 2:

Certified MA, EMT, or Paramedic with a current CPR license and either (1) 4 years of experience in a relevant role and 2 years of Fast Pace experience in the Healthcare Technician role or (2) 6 years of experience in a relevant role.


Level 3:

Certified MA, EMT, or Paramedic with a current CPR license and either (1) 6 years of experience in a relevant role and 2 years of Fast Pace experience in the Healthcare Technician role or (2) 8 years of experience in a relevant role.


Level 4:

Certified MA, EMT, or Paramedic with a current CPR license and either (1) 6 years of experience in a relevant role and 2 years of Fast Pace experience in the Healthcare Technician role or (2) 8 years of experience in a relevant role.

Additional

Responsibilities:
Administrative duties, including but not limited to scheduling, ordering, training, and other tasks assigned by the Clinic or Regional Director.

*Must receive and activate within 7 days of hire.

Experience Requirements and Preferences::

Basic Requirements:

Education:
High School Diploma or its equivalent

AND

Experience:
At least 1 year of experience as an MA, EMT, or Paramedic preferred in a clinic setting, preferably urgent care.

Current License or Certification:
Graduate of an accredited Medical Assistant program strongly preferred. License must be active, in good standing, and verifiable with the appropriate regulatory agency.

TB and IV Certification required to be obtained within 60 days of employment and maintained during employment if applicable in your state.

Education Requirements::

High School Diploma or Its Equivalent

Compliance:


Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities.

We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information, or any other legally protected characteristics or conduct.