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Flowserve Operations Specialist

1 month ago


Pasadena, California, United States Flowserve Corporation Full time

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems.

About the Role

We are seeking an experienced Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, commissioning, monitoring, troubleshooting, and repairing Flowserve's pumps, seals, and other equipment across various industries.

You will provide real-time technical support to our customers, recommend repairs, upgrades, and replacement equipment as needed, and troubleshoot problems onsite at customer facilities.

This is a challenging position that requires excellent communication skills, good organizational skills, and the ability to work collaboratively with unfamiliar teams.

The successful candidate will have professional certifications in this field, experience working with values, and the ability to work independently with little supervision.

Responsibilities
  1. Make direct, in-person service calls in response to customer requests.
  2. Assess mechanical problems and take actions to resolve promptly.
  3. Work side-by-side with our customer's personnel, and lead work crews as required.
  4. Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.
  5. Ensure that equipment is installed successfully and on schedule.
  6. Check equipment prior to start-up and assess start-up performance.
  7. Monitor the maintenance and performance of Flowserve equipment.
  8. Train customers in the proper procedures for operating and maintaining Flowserve products.
  9. Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering.

Additional responsibilities include maintaining and submitting organized, accurate records, including daily reports, jobs quoted, jobs performed, and time and materials charged.

Requirements
  • Professional certifications in this field.
  • Experience working with values.
  • Ability to work collaboratively with unfamiliar teams.
  • HS Diploma / GED and 3-5 years relevant experience.

The estimated salary for this role is $60,000 - $80,000 per year, depending on location and experience.

Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k), and many other excellent benefits.

As a Field Service Technician at Flowserve Corporation, you will play a critical role in delivering world-class service to our customers and creating a lasting competitive advantage for our products and services.