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Retail Hardware Store Director
1 month ago
Nelson's Ace Hardware is seeking a highly skilled and experienced Retail Hardware Store Director to oversee the day-to-day operations of our store. As a key member of our team, you will be responsible for promoting core values, maximizing sales, controlling costs, and ensuring a positive customer experience.
Key Responsibilities- Sales & Operations: Manage daily store operations, monitor performance, and conduct store walks to identify and resolve issues promptly.
- Culture Awareness: Uphold core values in communication and daily interactions with employees, customers, and vendors.
- Customer Service: Promote customer service as the top priority, coach staff, and model exceptional service.
- Budgets & Payroll: Monitor payroll, ensure adherence to budgets, and control overtime hours.
- Inventory Control: Collaborate with the Inventory Manager to reduce shrinkage, maintain stock levels, and ensure reporting accuracy.
- Communications: Keep staff informed about store plans, policies, and procedures.
- Coaching & Training: Identify training needs, coordinate with the Owner, and establish growth goals for staff.
- Education: High school degree required; some college preferred.
- Experience: 3-5 years of retail management experience.
- Skills: Strong prioritization and management skills, excellent communication, leadership, and analytical skills.
