Logistics Operations Director

4 days ago


Houston, Texas, United States Crane Worldwide Logistics Full time

**Job Overview**

Crane Worldwide Logistics is seeking an experienced Logistics Operations Director to lead our site operations team. This key role will be responsible for ensuring that our operations staff deliver exceptional service to our clients, meeting or exceeding their standards.

The ideal candidate will have a proven track record of maximizing profitability through effective client communication and follow-up on all pending matters. They will also plan and monitor daily staffing schedules, adjusting as needed to ensure adequate staffing levels that support operational demands and business objectives.

This senior-level position requires the ability to manage revenue and expenses within budget constraints. The selected individual will be responsible for training, developing, and motivating employees to peak performance and growth in their knowledge and responsibilities.

The successful candidate will also possess excellent analytical skills, enabling them to analyze market trends and develop scalable and strategic operations practices. They will execute applicable KPIs per company standard and perform other duties as assigned.

Key Responsibilities

  • Lead and direct site operations teams to ensure exceptional client service
  • Maximize profitability through effective client communication and follow-up
  • Plan and monitor daily staffing schedules to ensure adequate staffing levels
  • Manage revenue and expenses within budget constraints
  • Train, develop, and motivate employees to peak performance
  • Analyze market trends and develop scalable operations practices

Requirements

  • Bachelor's degree in a related field preferred
  • Minimum seven years of experience in logistics operations management
  • Minimum six years of industry experience required
  • Minimum five years of supervisory experience required

Benefits

  • Quarterly Incentive Plan
  • 136 hours of Paid Time Off (17 days per year)
  • Excellent Medical, Dental, and Vision benefits
  • Tuition Reimbursement for education-related courses
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time to support community causes


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